FAQ

Do I need to book the hammam and sauna?

Yes, access is booked like a treatment, on its own or alongside a massage, so that the space stays quiet.

What is the difference between Izzy Spa and Izzy Studio?

Izzy Spa (rue de la Poste 10, basement of Le Méridien) houses the hammam, the sauna and the massages. Izzy Studio (Route des Creux 70) is dedicated to beauty: facials, nails, waxing, plus massages and gentle therapies. Massages can be booked at both addresses.

How do I book?

Online via Fresha, 24/7, with instant confirmation. By phone or WhatsApp on +41 79 531 24 23.

Can I cancel or move an appointment?

Yes, free of charge up to 24 hours before, directly from your Fresha confirmation.

Do you offer couples massages?

Yes, at the Spa two cabins can be booked at the same time.

Do you come to my chalet?

Yes, the 60-min Izzy massage is available at home anywhere in Verbier (CHF 190, travel included).

Do you accept credit cards?

Yes, on site and in the Fresha app. TWINT and cash too.

Is there parking?

At the Studio, yes, on site. At the Spa, use the Place Centrale or Ermitage car parks, two minutes on foot.